Returns & Exchanges

At ACE Peripherals, we stand behind the quality of our high-performance electronics and offer a 30-day return window for items in their original condition. We aim to ensure your tech setup is perfect by providing a seamless exchange and refund process.

Return Process

  • 1.
    Initiate Request

    Log into your account and navigate to your order history to submit a return request or contact our support team with your order number.

  • 2.
    Package Your Item

    Securely pack the device in its original manufacturer packaging, including all cables, manuals, and accessories to ensure full credit.

  • 3.
    Ship to ACE

    Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location for secure transport.

  • 4.
    Inspection and Refund

    Once our technicians verify the hardware's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.