Returns & Exchanges
At ACE Peripherals, we stand behind the quality of our high-performance electronics and offer a 30-day return window for items in their original condition. We aim to ensure your tech setup is perfect by providing a seamless exchange and refund process.
Return Process
- 1.Initiate Request
Log into your account and navigate to your order history to submit a return request or contact our support team with your order number.
- 2.Package Your Item
Securely pack the device in its original manufacturer packaging, including all cables, manuals, and accessories to ensure full credit.
- 3.Ship to ACE
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location for secure transport.
- 4.Inspection and Refund
Once our technicians verify the hardware's condition, your refund or exchange will be processed within 5-7 business days to your original payment method.
